Account Settings

What if I spelled my name wrong when signing up?

If you made an error such as spelling your name incorrectly when signing up, you can update your profile information yourself on the "Edit Account" page.

Update your email address

We recommend using a personal (not work) email address. That's because many of our previous students have changed jobs over the years and have lost access to their work email addresses. Personal email addresses allow you to have access to your account even if your work email address changes.

It can be changed on the "Edit Account" tab of the "My Account" page.

Reset your password

You can reset your password by following these instructions.

Change your Password

It can be changed on the "Edit Account" tab of the "My Account" page.

Edit your profile information

You can update your profile information yourself on the "Edit Account" page.

How to login to your account

Here's a link directly to the login page. To find it later it's called "My Account" in the main menu.

Notary Course

What is the schedule of your upcoming courses?

Our self-paced courses are 100% online and you may start at anytime. The courses are available immediately after registration and payment.

How long do I have access to the training course?

You will have 60 days of access to complete the course. However, the course itself takes only three or six hours to complete depending on which course is required by the state.

What if I have questions?

We’re here to answer all of your questions before, during, or after the course. Please use the text chat bubble that appears at the bottom of most of the pages on our website (including this one) to send us a message.

My newly-purchased course shows my old progress.

Thanks for coming back to us.

We have a note about this situation on the "My Account" page (the first one shown when you log in). Please contact us so that we can reset your course which will allow you to retake the course and earn a new certificate.

How do I complete a lesson?

Most lessons contain a timer near the bottom of the page. This helps us ensure that our students meet the state's required time in the course (either 6 or 3 hours total, depending on the course you purchased).

Once the timer counts down to zero, a "Complete Lesson" button will appear. Clicking on that button will mark the current lesson as complete and allow you to move on to the next lesson.

Can I stop and then resume the training at a later time?

Of course! We know that sometimes it can be difficult to set time aside for training. Our course tracks your progress so you can easily come back to where you left off.

Does my middle name need to be on my certificate of completion?

No. The certificate of training completion does not have to contain your middle name or initial. When the state refers to "full name," it means full first and full last name. So, "Robert Smith" would be acceptable, but "Bob Smith" would not.

What do I do if I lose my proof of completion certificate?

Proof of Completion Certificates can be downloaded immediately upon course completion. The certificate is also sent to your email address. If you misplaced your Proof of Completion certificate, you can download another copy on the "My Certificates" tab of the "My Account" page. Certificates are valid for two years from the date of course completion. You will not have access to certificates older than that since they are expired.

How do I view or print the certificate of completion?

After completion of the course, the certificate of completion is made available as a pdf download.

Printing or viewing the certificate requires a software application capable of viewing pdf files.

Since this is a very popular file format most computers come preinstalled with a compatible application. However, if you need to install a pdf reader the most common is Adobe Reader.

Why does my certificate of training completion expire in two years?

The state mandates that the certificates of training completion are only valid for two years after the date of issuance. That would mean that after completing our course you’d need to complete the state exam and the rest of the application process within that time period.

What do I do after I take the course?

After you complete our course and receive your Certificate of Completion the next step is to fill out the state’s application. You’ll then register for the state’s exam. You must bring your Certificate of Completion AND an application to the exam location.

You can find information regarding the exam and the checklist on the state’s website here: http://www.sos.ca.gov/notary/checklist/. Please note that if you’ve completed our course then you’ve already completed the approved education.

Notary Public

What’s the process to become a Notary?

There are three major steps:

- Complete our online California Notary training class.

- Complete the state exam.

- Submit your application to the state.

Where do I take the state’s exam?

After completing our course you can take the state’s notary exam through CPS HR Consulting, which is the only organization that the state has approved to administer the exam.

What’s the total cost to become a Notary?

Add the following items:

- The cost of this training course.

- The cost to apply to the state.

- The cost of your surety bond.

- The cost of livescan fingerprinting

- The cost of your supplies (e.g., seal/stamp and journal).

Since these costs can vary and depend on your own purchase decisions, it’s difficult to quote an exact total cost, but we have a more detailed blog post here.

Notary Supplies

When can I purchase supplies?

You may not order your seal/stamp until the state provides you with a document that must be presented to the supply vendor.

You will receive this document after your commission is approved.

Do you sell seals/stamps, journals, or other supplies?

Not directly, but it’s because of a good reason that benefits you.

We’ve found that most training providers in general (not specifically notary training providers) are either supply sellers first and trainers second or trainers first and supply sellers second.

That means that they’re usually not good at both. Let us explain. Suppose you sell supplies. One day you might realize that you can also sell training to your customers, but you’re not really a trainer; you’re a supplier. Since your specialty isn’t training, you might not make a great course.

Now suppose you’re a trainer. You probably made a great training course, but one day you realize that you can make more money by selling supplies to your training customers. Since your specialty is not retail, you’re probably unable to offer the best prices.

We don’t know which other notary training vendors that sell supplies are trainers first or which are suppliers first, but we do know that you can usually find supplies at much less expensive prices by purchasing them directly from suppliers that specialize in notary supplies.

Payments & Registration

Will I receive a receipt?

Of course! You’ll receive a payment confirmation via email and you may download your receipt after logging on.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, Apple Pay, and Google Pay through our secure checkout.

I can't sign up another employee or family member.

You’re probably logged in. If you already have an account on our site and are logged in, the payment/registration form automatically fills in your information to make any potential future payments easier. If you log off, then you’ll be presented with a blank form and can create a new account.

Do you give group discounts?

Not at this time. We try to keep our pricing low for everyone.